Data Security and Privacy

Putting security and data protection first

Our commitment to maintaining the highest standards of compliance, privacy, and security is paramount. By regularly reviewing and updating our security practices and compliance measures, we strive to maintain the highest level of trust and reliability.

Compliance

Veratrak is proud to be ISO 27001:2022 and ISO 9001:2015 certified. Internationally recognised standards, they are a testament to our robust management systems, auditing schedules, and commitment to quality and information security.

Security

At Veratrak, we employ a multi-layered approach to security, ensuring that your data is protected at every level. Our security standards and controls are consistently monitored and audited to ensure protection of data.

Privacy

Your privacy is our priority. We adhere to stringent data protection protocols to ensure that your personal and sensitive information is handled with the highest level of care.

We have numerous policies and procedures in place that ensure handling and access of data is secure. Our controlled documents have regular review cycles to keep them relevant and our employees familiar with them.

Advanced Security Measures

We use security technologies to protect against threats and vulnerabilities.

We implement encryption, secure access controls, and regular security assessments to maintain the integrity of your data.

Data Protection

We comply with all relevant data protection regulations, including GDPR. Our policies and procedures are designed to safeguard your data against unauthorised access, disclosure, alteration, and destruction.

Continuous Monitoring

We continuously monitor our systems for any signs of security breaches or vulnerabilities.

Our dedicated security team works around the clock to detect and respond to any potential threats.

We regularly audit our data safeguards and conduct DPIAs.

Transparency

We maintain transparency about our data handling practices and security controls.

Our Privacy Policy clearly outlines how we collect, use, and protect your information. Please see our Trust Centre for a live feed of our security controls.

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Employee Training

Our employees undergo regular training on best security practices, secure coding, the latest threats, and quality management, ensuring they are equipped to protect your data effectively and respond effectively to any security incidents.

Risk Management

Our risk management framework identifies, assesses, and mitigates potential risks to our systems and data. By continuously evaluating our risk landscape and enforcing risk and security gates in our SDLC, we can implement effective controls and strategies to protect against threats.

Certified by British Assessment Bureau

Both of our certifications, ISO 27001:2022 and ISO 9001:2015, are awarded by the British Assessment Bureau, which is accredited by the United Kingdom Accreditation Service (UKAS). UKAS accreditation is a mark of quality and reliability, ensuring that the certification body itself meets rigorous standards.

ISO 27001:2022

Information Security Management

We are certified to the ISO 27001:2022 standard by the British Assessment Bureau, an organisation accredited by UKAS. This certification demonstrates our commitment to maintaining a robust Information Security Management System (ISMS). ISO 27001:2012 is an internationally recognised standard that specifies the requirements for establishing, implementing, maintaining, and continually improving an ISMS. This certification assures our clients that we have a systematic and risk-based approach to managing sensitive company and customer information.

Key Benefits:

Ensures the protection of your data's confidentiality, integrity, and availability.
Identifies and mitigates information security risks.
Emphasises continuous improvement of our information security practices.
Ensures compliance with relevant laws and regulations.

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ISO 9001:2015

Quality Management

Our commitment to quality is demonstrated through our certification to the ISO 9001:2015 standard by the British Assessment Bureau, a UKAS-accredited organisation. ISO 9001:2015 is the world’s most recognised Quality Management System (QMS) standard. It provides a framework and set of principles that ensure a common-sense approach to the management of our organisation to consistently satisfy customers and other stakeholders.

Key Benefits:

Focuses on meeting customer requirements and enhancing satisfaction.
Encourages the use of process approaches and risk-based thinking.
Ensures the delivery of consistent and high-quality products and services.
Helps in complying with statutory and regulatory requirements.

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